OHM Fitness, a modern fitness brand known for its time-efficient workouts, is gaining traction across the U.S. — thanks in part to its strategic partnership with Hapana, a fitness-focused software provider.
The brand offers 25-minute, low-impact sessions using emPower EMS suits. These short workouts deliver results comparable to a two-hour gym session. Users report benefits like fat loss, muscle strength, better skin, reduced stress, and pain relief.
To keep up with its expansion, OHM Fitness needed software that could match its fast-paced growth. Hapana provided just that — a platform designed specifically for fitness franchises. The partnership has played a key role in OHM’s national growth.
Growth Backed by Technology
“All of our growth over the past three years has been very exciting,” said Allie Hartsworm, Director of Quality at OHM Fitness. “We started with one studio. Now, we’re operating from coast to coast.”
One reason the partnership works well is that Hapana is built for fitness franchises. Many other software systems are designed for general use, like salons or spas. With Hapana, OHM didn’t have to adapt to software that wasn’t made for its needs.
“Before Hapana, we had to make general software work for fitness,” Hartsworm explained. “That often meant leaving out features or finding workarounds. Hapana gave us a full suite of tools designed for what we do.”
One key feature is Hapana’s live operations tracking across all franchise locations. With a single sign-on, OHM’s leadership can view performance data from every studio. This visibility has helped the company stay consistent and efficient as it expands.
“Our previous POS platform couldn’t support our pace of growth,” said Hartsworm. “We needed something to keep brand standards, pricing, and processes in sync across all studios. Hapana gave us that structure.”
Efficiency That Saves Time and Money
OHM Fitness is built on the idea of saving time, and that applies to operations too. Before using Hapana, the company spent up to 20 hours training each new employee on software. Now, that training takes only five to six hours.
“We’ve cut training time by two-thirds,” Hartsworm said. “People don’t realize how much money that saves a business.”
Much of that efficiency comes from Hapana’s easy-to-use interface. “It’s simple and intuitive,” she added. “It removes the guesswork.”
Customer Support That Goes the Extra Mile
Fast customer service has been another major benefit. “Hapana handles most of our support tickets within two hours,” said Hartsworm. “With other software providers, we’ve seen tickets sit unresolved for days.”
That reliability lets OHM staff focus on other areas of the business. “We’ve been able to offload our internal support tasks because Hapana handles them so well,” she noted.
Hapana’s account management team also plays a strong support role. “They make sure we’re informed and that our needs are considered in their development roadmap,” Hartsworm said. “They’re more than a vendor — they’re part of our team.”
Looking Ahead
The partnership continues to evolve. Hapana is currently upgrading its reporting system to provide deeper insights for fitness franchises.
“I’ve been part of their feedback process,” said Hartsworm. “What they’re building is going to be a game changer. Other fitness businesses will see this reporting and seriously consider Hapana as their POS solution.”
New features will also give franchise operators more control. Soon, corporate teams will be able to update pricing and inventory system-wide without relying on Hapana’s backend team.
“These updates are powerful,” said Hartsworm. “They give us the flexibility we need to grow faster and stay unified.”
As OHM Fitness continues to scale across the U.S., Hapana’s tools and support are helping the brand stay consistent, connected, and ready for more.
